At THARNEXILO, we are committed to ensuring your complete satisfaction with your purchase. If, for any reason, you are not entirely satisfied with your purchase, we're here to help make your return process seamless and hassle-free.
To be eligible for a return, please ensure that:
Several types of goods are exempt from being returned. Non-returnable items include:
To initiate a return, please contact our customer service team with your order number and details about the product you would like to return. We will respond promptly with further instructions.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take several days for the refund to reflect in your account due to varying processing times of payment providers.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our Returns Policy, please contact us via email at [email protected] or by phone at (555) 012-3456. We are here to assist you with any concerns or inquiries you may have.
Thank you for shopping at THARNEXILO. We value your business and are dedicated to making your shopping experience a pleasant one.